Prof. Dr. Ahmad Azmi Mohd Ariffin

颁翱狈罢础颁罢听

Phone : + 603-8921听3780
Email : aama@ukm.edu.my / azmi_ukm@yahoo.com

Professor of Marketing

Biography

Ahmad Azmi Mohd. Ariffin (Dr.) is an Professor at 集美麻豆-Graduate School of Business. His research interests are in the areas of Tourism and Hospitality Marketing, as well as Services Marketing. He received his PhD from University of Malaya in 2006 and Master of Business Admininistration from Universiti Kebangsaan Malaysia. His research publications have appeared in journals such as Journal of Hospitality and Tourism, International Journal of Hospitality and Tourism Administration, International Journal of Event Management, ASEAN Journal of Hospitality and Tourism, and International Journal of Management Studies. Ahmad Azmi is also the author of 鈥淢eetings Tourism鈥�, a research book published by VDM Verlag.

PUBLICATIONS

SELECTED JOURNAL PUBLICATION

Ahmad Azmi M. Ariffin, Nameghi, E. & Soon, Y. 2015. The Relationships between National Identity, Hospitality and Satisfaction among Foreign Hotel Guests.听Journal of Travel and Tourism Marketing听(ISI). DOI:10.1080/10548408.2014.955600.

Ahmad Azmi M. Ariffin & Yahaya, M.F. 2013. The Relationship between Airport Image, National Identity and Passengers Delight: A Case Study of the Malaysian Low Cost Carrierterminal (LCCT).听Journal of Air Transport Management听(ISI). 31: 33-36.

Ahmad Azmi M.Ariffin, Nameghi, E.N. & Zakaria, N.I. 2013. The Effect of Hospitableness and Servicescape on Guest Satisfaction in the Hotel Industry.听Canadian Journal of Administrative Sciences听(ISI). 30: 127鈥�137.

Ahmad Azmi M.Ariffin. 2013. Generic Dimensionality of Hospitality in the Hotel Industry: A Host鈥揋uest Relationship Perspective. International Journal of Hospitality Management听(ISI-Q1). 35 (2013) 171鈥�179.

Ehsaneh N.M. Nameghi & Ahmad Azmi M. Ariffin. 2013. The Measurement Scale for Airline Hospitality: Cabin Crew鈥檚 Performance Perspective.听Journal of Air Transport Management (ISI). 30:1-9.

Ahmad Azmi M.Ariffin & Atefeh Maghzi. 2012. A Preliminary Study on Customer Expectations of Hotel Hospitality: Influences of Personal and Hotel Factors.听International Journal of Hospitality Management (ISI-Q1). 31: 191-198.

Lam Mun Soon, Ahmad Azmi M.Ariffin, & Azhar Ahmad. 2011. Edutourism: Exploring the Push-Pull Factors in Selecting a University.听International Journal of Business and Society (Scopus). 12(1): 63-78.

Ahmad Azmi M. Ariffin & Mohd Safar Hashim. 2009. Marketing Malaysia to the Middle East Tourists: Towards a Prime Inter-Regional Destination.听International Journal of West Asian Studies.听1(1): 43-58. ISSN 1394-0902.

Ahmad Azmi M. Ariffin. 2008. Understanding Novelty-Seeking Behavior in Meeting Tourism: A Measurement Development Approach.听An International Journal of Event Management.听11(4): 179-190. ISSN: 1525-9951 LC:G155

Ahmad Azmi M. Ariffin, Azhar Ahmad & Nor Khomar Ishak. 2008. Corporate Meeting Destination Choice: The Influences of Consumption Value, Organizational Structure and Personality.听International Journal of Hospitality and Tourism Administration(Scopus). 9(4): 313-326. ISSN: 1525-6480 (Print) 1528-6499 (Electronic).

RESEARCH AREA

Tourism and Hospitality Marketing, Services Marketing, Tourists Behavior, Airlines/Hotels/Destinations Studies

TEACHING

Strategic Marketing, Hospitality Marketing Theory and Research, Services Marketing