‘We Are The Host’ Course.

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‘We Are The Host’ Course.
鶹 staffs and students are invited to participate in this free course.
Please fill up the form before 20 April 2015! All registered participants who completed the course will be receiving a “We Are the Host” Certificate from the Malaysian Ministry of Tourism and Culture. Hurry and don’t miss this opportunity!

For registration:

Amongst the objectives of the course are:
* To prepare frontliners to be more knowledgeable and hospitable as an excellent host;
* To understand the importance and the need to acquire first class customer service skills as well as to provide better services;
* To understand the communication process and its barriers in order to communicate more effectively.